Book Per Head was established back in the year 2000 when a team of professional bookmakers got together in order to form an offshore company with the vision of delivering fast and reliable solutions to other agents as they knew how large the market was, and how difficult it was to make it in the betting industry without the necessary personnel and tools.

What we Believe

High Quality Service

We are committed with each agent as to offer a service that will never suffer any interruptions and that is always going to be provided by a team that has been trained with the necessary professional bet-taking and customer service skills as to always meet the requirements of even the most demanding clients.

Respect

We understand how important each client is for a bookmaker, as each one of them represents a part of his business, and losing their wagering action can really upset the bookie’s monthly income. We know that a major part of keeping the action of a bettor is to always offer them a professional service, and that is why it is the responsibility of each member of our staff to treat each caller as a VIP.

Privacy

We will never ask an agent for more information than the one we actually need to do business with him, and this data includes basic stuff such as a name he wants in his account and a contact email address. When it comes to the bookmaker’s clients, we will never ask for any deposits from them, as the balance in their accounts is the one that the bookie has authorized us to show, but the actual cash is collected by the bookmaker, and the only money we obtain is coming from the fee we charge the agent for providing him with our solutions.

How we Did It

The first clients from Book Per Head came by word of mouth, but soon our clientele grew considerably thanks to the superior performance delivered by the first group of motivated and highly-trained clerks we hired.

Now we count with a large customer base that is continuously growing, and we currently employ more than 300 people, including managers, customer service representatives, experienced line movers and reliable technical staff, all of whom operate from our modern offices located in Costa Rica, where we count with the latest on communication technologies and security in order to ensure that the services we provide are always delivered in a prompt way. Never a busy signal and no call overflows are real guarantees, not just promises.

We’ve made sure that we hire only the best, and we have invested a significant amount of time looking for these individuals as we want to ensure that we count with a highly skilled workforce that allows us to help bookies to establish themselves as efficient service providers and whom are able to compete against the big names in the industry.

To be efficient and cost-effective is our main purpose and also the secret of our success, and to reach our goals around this ongoing mission, we have focused on constantly monitoring the performance of everyone involved in the company in order to ensure that every single agent is provided with a service that goes hand-in-hand with the highest standards of quality.

The combination of affordable weekly prices, unique offerings, modern infrastructure, sophisticated technology and the right people is the formula we have always utilized, and thanks to this, we are able to guarantee that your client attention needs are going to be met to the fullest since we understand the importance of establishing you as one reliable individual to do businesses with.